Senior Avaya/Verint Workforce Optimization suite (4 –5+ Years)

Recruitment sector: On-site

Duty stations: Jakarta, Idonesia


- Standalone WFO installation (ACR, CSR, Framework)

- HA and Geo-redundant WFO installation (ACR, CSR, Framework)

- WFO integration with Aura

- WFO Org, user, rules configuration

- WFO modules configurations (Score Cards, Customer feedback, e-learning..)

- Windows Domain knowledge

- Windows server administration

- DPA & triggers configurations

- WFO API utilization

 - WFO advanced scripting

- WFO Encryption Server installation and configuration (KMS)

 - WFO Mobile Gateway installation and configuration

- WFO mobile application deployment and configuration

 - Vmware


- Security