Sr. Proactive Outreach Manager & Avaya Proactive Contact (5+Years)

Recruitment sector: On-site

Duty stations: Bangkok, Thailand



- Standalone installation

- HA and Geo-redundant installation

- Integration with Aura

- Experience with CRM integration (Siebel, SFDC, MS dynamics, SAP)

- Integration with AIC, AACC

- POM client API utilization

- Report Customization & dashboards

- Postgres skillset

- Advanced Webservice (REST &SOAP) skills

- VMware


- Security knowledge