Service Delivery Engineer

Recruitment sector: MTS Internal

Duty stations: Seoul, Korea

Qualifications:

 

- Good communications skills (speaking and writing) and customer-service skills.

- Language: Korean and English- Business Level -Read, Write and Speak.

- Ability to professionally handle service requests through email /chat/call

- Call Centre/ Customer Support/Technical Support background is highly preferred

- Familiar with Computer desktop system installation and reset and understanding of Windows desktop operating systems (Windows 7,8,10)

- Basic English communication, able to understand; Flexible; Strong learning ability.

- Immediate availability is preferred.

- Working experience supporting customers' PC and/or AV environments with an interest in learning more will be welcomed

- Advanced Troubleshooting skills