Project Scope
Indonesian government IT and AI-related projects. The role combines bilingual translation and client-side communication support, focusing on liaising with Indonesian government clients to ensure smooth communication between the Chinese delivery team and the client, while supporting successful project delivery.
Work Location
Jakarta (On-site work required. Full-time engagement with Indonesian government clients.)
Employment Type
Full-time (Must be able to accommodate project delivery schedules, overtime, and emergency response support related to client coordination.)
Core Role Objectives
Deliver accurate bilingual translation to eliminate communication barriers.
Manage end-to-end communication coordination with local government clients, including language support, requirement transmission, and communication facilitation aligned with Indonesian culture and government business protocols, while maintaining basic client relationships to ensure smooth project delivery.
Job Responsibilities
This role focuses on Indonesian government/client-side operations and combines the responsibilities of a translator and client-side project assistant. The position centers on client communication, requirement coordination, and cultural adaptation aligned with Indonesian government standards.
1. Bilingual Translation (Core Responsibility)
Provide Chinese-Indonesian written and verbal translation throughout the full project delivery lifecycle, especially in communication scenarios involving Indonesian government clients, including but not limited to:
Translation of government IT/AI technical proposals, delivery progress reports, business-related documentation, and operational materials.
Real-time interpretation during technical meetings, project progress meetings, and client discussions between the Chinese project team and government stakeholders.
On-site interpretation during system demonstrations and operational training sessions conducted by Chinese engineers.
Daily written and verbal communication translation between both parties.
The translator must ensure alignment with Indonesian cultural etiquette and government communication standards, while maintaining consistency in IT, AI, and government-related terminology to avoid cultural or semantic misunderstandings.
2. Project Documentation Translation & Proofreading (Core Responsibility)
Responsible for translating and proofreading all project-related documents, especially government documents, IT/AI technical documentation, and delivery materials, including:
Reviewing translated drafts
Verifying terminology consistency
Ensuring semantic accuracy and grammatical correctness
Eliminating mistranslations and omissions
Standardizing professional terminology
The role ensures all project documentation remains professional, accurate, traceable, and compliant with government project delivery standards.
3. Client-Side Communication Coordination (Core Project Assistant Responsibility)
Act as the dedicated liaison for Indonesian government clients, focusing exclusively on client-side communication coordination rather than internal project administration.
Responsibilities include
Proactively coordinating with government clients based on project delivery requirements
Scheduling meetings and confirming discussion agendas
Coordinating communication arrangements between the Chinese delivery team and clients
Accompanying the Chinese team during client engagements
Supporting bilingual communication while documenting client requirements and concerns to ensure efficient communication
4. Client Requirement Communication & Follow-Up
Accurately capture government client requests, business requirements, and modification feedback, then communicate them promptly to the Chinese delivery team.
Additionally
Relay project updates and responses from the Chinese team back to the client
Ensure no information loss or misunderstanding during communication
Track requirement progress and proactively update clients
Respond to client inquiries regarding project delivery status in a timely manner
5. Client Meeting Coordination & Documentation Management
Coordinate all meetings between the Chinese delivery team and Indonesian government clients, including:
Confirming meeting schedules and participants
Preparing translated meeting materials
Coordinating meeting flow in accordance with Indonesian business etiquette
After meetings
Prepare bilingual meeting minutes within one working day
Share meeting records with both parties
Archive meeting minutes and communication records for traceability and future reference
6. Client Relationship Management & Cultural Adaptation
Maintain positive working relationships with government clients in accordance with Indonesian cultural practices and government etiquette.
Responsibilities include
Regularly checking client satisfaction regarding project delivery
Supporting delivery verification and confirmation processes
Explaining Indonesian cultural norms, government communication practices, and business procedures to the Chinese team
Introducing Chinese communication and working styles to local clients to reduce cross-cultural communication barriers
Job Requirements
A. Mandatory Requirements
1. Nationality & Residency
Indonesian citizen
Long-term resident of Jakarta with the ability to work fully on-site
No restrictions on travel or on-site work arrangements
Familiar with Indonesian culture, etiquette, and basic government operational processes
Able to quickly adapt to government client engagement environments
2. Language & Communication Skills
Native-level Indonesian language proficiency
Fluent in Chinese (Mandarin)
Able to perform professional written and verbal Chinese-Indonesian translation
Capable of accurately translating IT, AI, and government-related terminology
Strong interpersonal and communication skills
Confident in dealing directly with government clients
Proactive, patient, and skilled in resolving communication gaps
Strong understanding of cultural differences between China and Indonesia to avoid communication misunderstandings
3. China-Related Experience
Experience studying or living in China for at least 3 years
Strong understanding of Chinese communication styles and work culture
Able to quickly integrate with Chinese project teams without extensive cross-cultural adaptation
4. Relevant Experience
Prior translation experience in the IT and/or AI industry
Basic understanding of technical concepts and terminology
Experience in client-facing coordination or assistant roles
Skilled in capturing and communicating client requirements
Familiar with meeting coordination and document management
Able to independently handle dual-role responsibilities without additional training
This role does not involve internal project administration duties
B. Preferred Qualifications (Any One Preferred)
Experience working on Indonesian government projects or liaising with government clients, with familiarity in government communication practices and procedures.
Family or professional background connected to Indonesian government institutions, with the ability to support coordination with government-related departments.
Experience using translation support tools, maintaining client coordination trackers, and organizing meetings independently.
Deep understanding of Indonesian culture and government business standards, with the ability to proactively mitigate cross-cultural and cross-functional communication risks.
Core Competency Expectations
Dual-Role Capability
Able to deliver accurate bilingual translation while effectively supporting client-side communication and government stakeholder coordination.
Communication & Cultural Adaptation
Strong bilingual communication skills with excellent interpersonal abilities, familiarity with Indonesian culture and government business etiquette, and the ability to maintain positive client relationships.
Experience Alignment
Possesses both IT/AI translation experience and client coordination experience, combined with prior living experience in China to ensure smooth adaptation to both the Chinese project team and Indonesian government client environment.
Additional Notes
Strict compliance with confidentiality requirements is mandatory. No disclosure of client information or project materials is permitted.
Must be able to adapt to project delivery and client communication schedules, including urgent coordination when necessary.
Must respect Indonesian cultural norms and government operational procedures at all times.