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Capabilities

Logistics, spares & data retirement

Keep regional operations supplied, supported and accountable.

Source and recover

Manufacturer parts, local repair partners, refurbished and clearance supply, and MTS hardware recovery support spares planning.

Import and replenish

MTS and its partner network coordinate cargo, customs, duty, tax, insurance, documentation, testing and inventory. APAC coverage follows the regional entity network.

Depot, dispatch and retire

Central and local depots connect spares monitoring, replacement, servicing and onsite engineer dispatch. Documented data erasure supports retirement of drives, devices, virtual machines and storage volumes.

Delivery reference

Customer references include ATOS and Orange. Lead times, import requirements and service commitments are agreed per engagement; deck planning lead times are not service guarantees.

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A coordinated lifecycle

From sourcing to the engineer on site.

  1. 01

    Source

    Manufacturer, local repair, refurbished / clearance or hardware recovery.

  2. 02

    Move

    Air or sea cargo, customs, duties, taxes, insurance and documentation.

  3. 03

    Prepare

    Test, record, replenish and manage central or local depot inventory.

  4. 04

    Dispatch

    Connect replacements, servicing and onsite engineers.

01

Planning references

The deck gives indicative manufacturer lead times of 4–6 weeks, refurbished supply 2–4 weeks, repair 1–4 weeks and hardware recovery 1 week.

02

After testing

The planning reference for replenishment after testing is within 3 days. These figures are planning inputs, not customer service guarantees; actual lead times are agreed per engagement.

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