Session border controllers
AudioCodes SBC integration supports enterprise voice connectivity and regional rollout requirements.
Solutions
Enterprise voice & SBC integration
Regional voice infrastructure for enterprise calling and collaboration environments.
Healthcare & experience
What the solution includes.
Voice platform integration
The technology portfolio includes AudioCodes, Oracle, Cisco, Zoom and Alcatel-Lucent Rainbow, alongside Microsoft Teams and Microsoft 365.
Hybrid communication environments
Connect telephony, collaboration and cloud environments around the customer’s existing architecture and supported interoperability.
Regional implementation & support
Coordinate requirements, configuration, deployment, validation and operational handover across customer locations.
How it comes together
From requirements to delivery.
- 01
Discover
Review calling flows, platforms and site requirements.
- 02
Integrate
Configure the SBC and agreed voice connections.
- 03
Validate
Test call flows, interoperability and operational readiness.
- 04
Support
Manage changes, incidents and regional technical escalation.
MTS experience & delivery context
The deck records regional AudioCodes SBC rollouts for Grab and Tesla. These are enterprise voice references and are separate from the Tuas Power contact-centre deployment.
Connected capabilities
Explore the wider solution.
Let’s shape the right solution.
Discuss your environment, locations, requirements and operating model with MTS.