Solutions
Connect mobile calling, accountable alerts and escalation across the care environment.
Healthcare & experience
Use the same extension for inbound and outbound calling, with PABX and mobile simultaneous ringing. The portfolio includes Android / iOS BYOD, phonebook synchronization and zero-data voice features subject to implementation support.
CaMS supports desktop SMS, acknowledgments and timed escalation sequences. Sent and read status, alarm reporting and escalation visibility help teams follow an established response process.
Access controls, login status, title and department records, dual-server automatic failover and central monitoring support administration and continuity.
Phonebook XML / API integration, background operation, deployment and maintenance connect the application to the customer environment. Interoperability is platform specific.
How it comes together
Integrate directories, extensions and supported devices.
Issue calls or alerts through the agreed channel.
Track receipt, read status and acknowledgment.
Follow predefined timing and responsibility rules.
Inspect alarm reports and operational status.
MTS experience & delivery context
Proposed AI assistance may summarize exceptions. Clinical decisions and predefined escalation rules remain within the customer’s care and operational processes.
Connected capabilities
Discuss your environment, locations, requirements and operating model with MTS.
