Introduction:

Millennium Technology Services (MTS) is an international provider of world-class business solutions and IT services to the top business corporations in South and East Asia. MTS provides services to 30+ Fortune 500 clients cross Information Technologies and Industries through a network of regional and local subsidiaries, which are located in Singapore, mainland China (Shanghai, Beijing, Dalian, Wuhan, Chengdu, Guangzhou and Shenzhen), Hong Kong, Korea and Japan. MTS has been actively expanding its solution and service offerings through sustainable investments of vendor capitalists in developing proprietary services, solutions and establishing strategic partnerships with leading international partners such as CISCO and AVAYA.

MTS Enterprise Services (ES) business, which provides Enterprise Resource Management (ERM), Enterprise Network Services (ENS), Enterprise Process Services (EPS) and Enterprise Outsourcing Services (EOS), has been highly appreciated by our clients.

 In addition, MTS has a strong servicing team, staffed with senior international domain specialists, providing business and IT consulting, project management, application virtualization testing and IT operation support services.

 MTS is a socially-responsible equal-opportunities employer with over 100 highly-talented professionals, managed by a world-class multi-national executive team.

 

 

Purpose of the Role:

Our MTS Sales Administrator Specialist works to deal with incoming customer enquiries and assisting the sales force with daily sales administration activities.
They give clerical support to the sales team. This position contributes to the quality of customer service and the achievement of sales targets.

Our Sales Administrator Specialist may be used to provide continuous improvement in all areas of responsibility through education, training and cross-training.

They can also be used to make sure the sales documents are kept up to date and contributes in the improvement of the business and enhancing the reputation of the company by laying forward creative ideas and by implementing change when asked to do so.

 

KEY RESPONSIBILITIES:

• ·       Manage all the numbers of employees working in the sales team.
• ·       Assist sales director to continuous client and project management to ensure the needs of each client are met, in charge of applying for invoices. Provide monthly and weekly report relevant to sales
•         Establish and maintain current client and potential client relationships, including setting up calls, in-person meetings, and after work events.
• ·        Maintain and update sales documents and distribute copies to other departments in line with sales.
• ·       Provide and amend forms to be used use on-site and in the office to supervise the sales team. Verify that all the documents and copy of journal are up to date.
• ·       Interact daily with legal department for the exchanges and completion, recording details and providing statements to assist the accounts department.
• ·       Process all the product orders, invoices for all sales transactions and staff timesheets.
• ·       Assist sales director to prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• ·       Consistency of follow up purchase order and tracking with the internal process.
• ·       Checking of data accuracy of all the sales documents and follow up on contract checklist.
• ·       Chasing and contacting clients for more queries and clarification.
• ·       Being open in all the communication concerning feedbacks.
• ·       Maintaining of sales record to monitor and compare team’s progress.
• ·       Assisting in the delegation of tasks and sales target to the team and identifying sales prospects and sales meeting records
•          Manage account services through quality checks and another follow-up.
• ·        Assisting in the implementation of strategies in the sales department and ensure that all employees comply to it.

The above responsibilities are indicative of the work required and should not be seen as an exhaustive list.

 

ORGANIZATION:

Sales Head

¦

Sales Administrator Specialist

 

PERSON SPECIFICATION

 

JOB TITLE:     Sales Administrator Specialist

 

	Essential	Desirable
Qualifications
Experience	Bachelor’s Degree in line with the position   Master’s Degree is a plus	Various experience working in sales   Experienced working in a customer service
Skills & Abilities	Minimum of 3 years relevant work experience   Customer service and Administrative functions   Ability on negotiating; excellent in communication skills   Good organizational skills to coordinate in all aspects of sales administration.   Good clerical skills; computing and data entry.	Enjoys making things happen.   Must possess qualifications in office, computer and grammar skills
Personal Qualities	Excellent written and verbal communication skills; good team player; highly motivated self starter; good relationship Builder with strong diplomacy skills.   Excellent Language capability in English.     Must aspire to a culture of service excellence, always putting the customer, our people and our business at the center of everything they Do.   Able to understand and deliver services which are provided on a 24x7x365 basis.   Must be able to work proactively and under pressure.	Be happy to work outside of comfort zones.
Other	Able to render overtime work.   Willingness to travel (possibly internationally) and overnight when the role demands.

 

 

 

 

 

 

 

Unique Identifier: mts2018_0146