Senior Avaya Aura Experience Portal & Callback Assist (5+ Years)

Recruitment sector: On-site

Duty stations: Kuala Lumpur, Malaysia

Qualifications:

- Standalone installation

- HA and Geo-redundant installation

- Integration with Aura

- Experience with CRM integration (Siebel, SFDC, MS dynamics, SAP)

- Integration with Proactive Outreach Manager

- Report Customization & dashboards

- Integration with APC dialer

- Orchestration designer

- Postgres skillset

- Advanced Webservice (REST &SOAP) skills

- Vmware

- LDAP

- Security knowledge